Are you energetic, dependable, able to stay calm, cool and collected on the phone? Are you able to smile, have fun while handling a fast-paced environment? This might be an opportunity for you! MAC-Connect will train, foster a fun and safe environment.

Call Center Representatives handle customer service tasks that ensure customers have the information and assistance they need and maintain the each company’s positive reputation. They often have the following responsibilities:

  • Handle customer calls and provide accurate, satisfactory answers to their questions and concerns for multiple companies

  • Stay calm and friendly when resolving issues with dissatisfied customers, offering assistance and support

  • Call customers and prospects to book appointments, inform or sell multiple company's products and services

  • Demonstrate logical decision-making skills when interacting with customers over the phone

  • Able to learn multiple customer CRM platforms, providing updates and information about appointments, billing, shipping, warranties and other account items

  • Collaborate with other call center professionals to improve customer service

    • Basic Qualifications:

  • Demonstrate ability to communicate verbally and written

  • Demonstrate typing skills, with accuracy

  • Must be able to sit for long periods of time

  • General Education Degree of High School or above

  • Able to Smile!

Contact Us

Interested in learning more? Please fill out the following information:

* Required Fields